Privacy Policy

Last updated: September 25, 2026

San José Restaurante (“San José,” “we,” “us”) operates the online ordering website at sanjoserestaurante26.com. This notice explains how we handle information when you visit our website, place an order, contact us, or choose to receive text messages.

Information we collect

Depending on how you use the site, we may receive the name, email address, telephone number, order details, pickup instructions, and other information you submit. Our website and hosting/security tools may also process technical information such as IP address, browser/device details, and log data to operate the site, prevent fraud, and troubleshoot problems.

Payments and orders

Online payments are handled by the payment service shown during checkout. San José does not intend to store complete payment-card numbers or security codes on this website. We receive transaction and order information needed to fulfill orders, provide support, and keep business records. If you choose a third-party delivery service, that service handles information under its own privacy practices.

Cookies and website technologies

Cookies or similar technologies may be used for essential website functions such as keeping items in your cart, remembering necessary preferences, maintaining security, and supporting checkout. Disabling cookies may prevent some ordering features from working.

How information is used and shared

We use information to accept and fulfill orders, contact you about an order, respond to requests, administer rewards when applicable, protect the website, and meet legal or accounting obligations. We may share the minimum information reasonably needed with service providers that help operate the website, hosting, payment processing, customer communications, or order fulfillment. They may use it to provide those services, subject to their applicable terms and privacy practices.

We do not sell mobile telephone numbers or SMS consent records, or share them with third parties for their own marketing. See our SMS Privacy Notice. A third-party service you choose to use, such as a delivery provider, is governed by that provider’s own privacy notice.

Text messages

Text messages are sent only where you have provided the required consent. Depending on your choice, messages may include order updates and, if separately opted in, rewards or promotional messages. Consent to marketing texts is not a condition of purchase. See SMS Terms for details and opt-out information.

Retention and security

We keep information for as long as reasonably needed for the purposes described above, including order fulfillment, customer service, legal compliance, accounting, and security. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and requests

You may contact us to ask about, correct, or request deletion of information associated with you. We may need to retain some records where required or permitted by law or for legitimate business and security needs. You can opt out of promotional texts as described in the SMS Terms; order-related communications may still be sent when necessary to fulfill an active order.

Children

Our online ordering service is intended for adults placing restaurant orders. We do not knowingly seek personal information directly from children under 13.

Contact

Questions about this notice? Call (815) 324-9001 or contact San José Restaurante, 406 W Main St, Ottawa, IL 61350.